Effective: August 23, 2024

Overview. 

Welcome to the Woxer Website woxer.com, including any content, functionality, and services offered on or through woxer.com (the “Website”), and, for our Woxer app users, the Woxer mobile application (the “App”). The Website and App are collectively referred to as  our “Services”.

Your privacy is important to Woxer (the “Company,” “we,” or “us”)! This Privacy Policy describes the access, collection, use, retention, disclosure and protection of information we collect when you communicate with us and/or visit or interact with our Services.

Please carefully read this Privacy Policy and our Terms of Use, incorporated herein by reference, to ensure sure that you fully understand our policies and practices for when you access or use our Services. If you do not agree with this Privacy Policy, our Terms of Use, or our practices, your choice is not to use our Services. By accessing or using our Services, you agree to this Privacy Policy, our Terms of Use, and our practices.

Our Services are intended solely for customers who can form legally binding contracts under applicable law and are of at least the minimum legal age of majority in their place of residence (the “Minimum Age”). By using our Services, you represent and warrant that you are of at least the Minimum Age where you reside, and that you agree to abide by all of the terms and conditions of this Policy. If you are not of at least the Minimum Age, you are strictly prohibited from using or providing any information on or through our Services in any format. 

We do not knowingly collect Personal Information from anyone under the Minimum Age. If we learn we have collected or received Personal Information from a person under the Minimum Age without verification of parental consent, we will delete such Personal Information.  If you believe we might have any Personal Information from or about anyone under the Minimum Age, please contact us.

Where you have read this Privacy Policy but would like further clarification, please contact us. 

IF YOU DO NOT WANT TO AGREE TO THIS PRIVACY POLICY OR OUR TERMS OF USE, YOU MUST NOT ACCESS OR USE OUR SERVICES. 

Changes to this Policy.

This Privacy Policy may change from time to time. Your continued use of our Services after we make changes is deemed to be acceptance of those changes, so please check this Privacy Policy periodically for updates. 

We may notify you either by prominently posting a notice of such changes or by directly sending you a notification. If changes are significant and materially affect your rights under this Privacy Policy, we may request your consent, to the extent required by law.

We will also update the “Effective” date at the top of this Privacy Policy.

Geographic Restrictions.

The Company is based in the State of Florida in the United States. Your information, including Personal Information, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. Your information will be collected on our servers in the United States, and processed by our service providers, contractors, or third parties where they are located. This means that this information may be transferred to—and maintained on—computers located outside of your territory where the data protection laws may differ than those from your territory. 


By accessing or using our Services, or otherwise providing information to use, you understand and agree that 

  • you consent to the collection, processing, transfer, and storage of information about you in and to the United States and other applicable territories in which privacy laws may not be as comprehensive as or equivalent to the law in your country of residence;
  • we make no claims that our Services or any of its content is accessible or appropriate outside of the United States;
  • access to our Services may not be legal by certain persons or in certain countries; and
  • if you access our Services from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.

If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, or any equivalent contracts issued by the relevant competent authority of the UK, as relevant, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

Please use the contact information below if you have a question or concern about the policies or manner in which we treat your Personal Information. 

General Informational Purposes Only.

The information presented on or through our Services is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. To the fullest extent permitted by applicable law, (a) any reliance you place on such information is strictly at your own risk; and (b) we disclaim all liability and responsibility arising from any reliance placed on such materials (i) by you or any other visitor of our Services, or (ii) by anyone who may be informed of any of its contents.

Our Services may include content provided by third parties. All statements and/or opinions expressed by third parties are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of the Company. 

To the fullest extent allowed by law, we are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.

WE ARE NOT RESPONSIBLE FOR THE COLLECTION, PROCESSING, OR DISCLOSURE OF PERSONAL INFORMATION COLLECTED THROUGH OUR SERVICES. WE HAVE NO CONTROL OVER AND ASSUME NO RESPONSIBILITY FOR THE CONTENT, PRIVACY POLICIES, OR PRACTICES OF ANY THIRD PARTY WEBSITES OR SERVICES.

Accessibility.

Access to any company’s website can be challenging for persons that have certain disabilities. A person’s disability is often unique. What may work well for one person, may cause difficulties for another person. We have made efforts to accommodate access to our Services given our size, resources, and knowledge of our Services’ visitors and their needs. To that end, we have used third party tools to assist in making our Services more accessible for visitors. To the extent you experience difficulty accessing our Services, please contact us. 


Scope


This Privacy Policy applies to information we collect:


  • on our or through our Services;
  • in email and other electronic messages between you and us;
  • when you interact with our advertising and applications on third-party websites and services, if those applications or advertising include links to this Privacy Policy;
  • when you interact with our social media pages and/or accounts (which use is also subject to the privacy policies of the service provider upon which such page or account is hosted);
  • when you register for an account; and
  • when you sign up for one of our newsletters or mailing lists.

This Privacy Policy does not apply to information collected by:


  • the Company offline or through any other means, including on any other website operated by Company or any third party; or 
  • any third party, including through any application or content (including advertising), that may link to or be accessible from or on our Services. We encourage you to seek out and read the privacy policy of any linked site that you visit to understand how such site will manage your data. 

Types of Data Collected.


We collect several categories of information that identifies, relates to, describes, references, is reasonably capable of being associated with, and/or could reasonably be linked, directly or indirectly, with users and their household or device (“Personal Information”). 


By way of example but not limitation, this includes information such as 


  • name;
  • Internet Protocol (“IP”) address;
  • home/shipping address;
  • email address;
  • phone number;
  • social media handles;
  • demographic details (such gender, age range, etc.);
  • commercial transaction information (such as records of products purchased, obtained, or considered, or other purchasing or consuming histories or tendencies);
  • geolocation; and
  • Internet or other similar network activity (such as browsing history, search history, information on a website user’s interaction with a website, application, or advertisement)

Please note that Personal Information does not include


  • publicly available information from government records;
  • deidentified or aggregated consumer information; or
  • de-identified data website and mobile app activity and history, not attributable to an identified or identifiable consumer (“Usage Data”). 

Usage Data may include but is not limited to de-identified data related to

  • device IDs;
  • clickstream formation;
  • device type;
  • browser type;
  • time and date; and/or
  • subject of advertisements clicked or rolled over.

We use Usage Data to help us provide users of our websites and mobile app with a more user- friendly browsing experience, and to provide visitors with advertisements about goods and services more likely to be of interest to them (interest- based advertising).


How We Collect Information About You.


We may collect both Personal Information and Usage Data on or through our Services from you. 


By way of example but not limitation, this includes information we collect

  • directly when you provide it to us (see Information You Provide to Us);
  • through your use of our Services and links you interact with;
  • from third parties (for example, our business partners); and/or
  • automatically as you navigate through our Services (see Information We Collect Through Automatic Data Collection Technologies).


Information You Provide to Us.


We collect information that you provide us. By way of example but not limitation, this includes 


  • information that you provide when, for example, completing forms on our Website or App, registering to use our Website or App, registering for an account, ordering products from our Services, posting material such as a review, entering a contest or promotion sponsored by us, and/or reporting a problem with our Services;

  • records and copies of your correspondence (including email addresses) if you contact us;

  • information provided through email, text message, and postal mailing list sign ups;

  • information provided through our Brand Ambassador programs which includes information posted on social media and from surveys; 

  • your responses to other surveys that we might ask you to complete for research purposes;

  • details of transactions you carry out through our Services and the fulfillment of your orders; and/or

  • your search queries on our Services.

Information We Collect Through Automatic Data Collection Technologies.


As you navigate through and interact with our Services, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns. 


By way of example but not limitation, this includes:


  • details of your visits to our Services, including
    • traffic data,
    • location data,
    • logs, and
    • other communication data and the resources that you access and use on our Services; and/or
  • information about your computer and internet connection, including
    • device type,
    • your IP address,
    • operating system, and
    • browser type.

Some web browsers may transmit “do not track” signals to the websites and other online services with which the browser communicates. There is no standard that governs what, if anything, websites and online services should do when they receive these signals. We currently do not act in response to these signals. If and when a standard for responding is established, we may revisit our policy on responding to these signals.


The information we collect automatically may include Personal Information. It helps us to improve our Services and to deliver a better and more personalized service, including by enabling us to:


  • estimate our audience size and usage patterns;

  • store information about your preferences, allowing us to customize our Services according to your individual interests;

  • speed up your searches; and/or

  • recognize you when you return to our Services.

By way of example but not limitation, the technologies we use for this automatic data collection may include:

    • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting, you may be unable to access certain parts of our Services. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Services. By way of example but not limitation, our Services uses a web analytics service provided by Google Analytics.
  • Flash Cookies. Certain features of our Services may use local stored objects (or Flash cookies) to collect and store information about your preferences and navigation to, from, and on our Services. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Your Privacy Rights below.
    • Pixels. Pages of our Services and our e-mails may contain small electronic files known as pixel tags that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

    Third-Party Use of Cookies and Other Tracking Technologies.


    Some content or applications, including advertisements, on our Services are served by third-parties, including advertisers, ad networks and servers, content providers, and application providers. These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content. 


    We do not control these third parties' tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly. For information about how you can opt out of receiving targeted advertising from providers, see Your Privacy Rights below.


    How We Use Your Information.

    We use information that we collect about you or that you provide to us, including Personal Information. By way of example but not limitation, we use information

    • to fulfill or meet the reason you provided the information. For example, if you share your name and contact information to ask a question about our products or services, we may use that Personal Information to respond to your inquiry. If you provide your Personal Information to purchase a product or service, we may use that information accordingly to process your purchase, payment, and delivery. We may also save your information to facilitate new product orders or process returns;
    • to provide, support, personalize, and develop our Services, products, and services;
    • to create, maintain, customize, and secure your account with us;
    • to process your requests, purchases, transactions, and payments and prevent transactional fraud;
    • to provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses;
    • to personalize your experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Services and via email or text message (with your consent, where required by law);
    • to help maintain the safety, security, and integrity of our Services, products and services, databases and other technology assets, and business;
    • for testing, research, analysis, and product development, including to develop and improve our Services, products, and services;
    • to respond to law enforcement requests and as required by applicable law, court order, or governmental regulations;
    • to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Information about our Service users is among the assets transferred (a “Business Transfer”);
    • in any other way we may describe when you provide the information; and/or
    • for any other purpose with your consent.

    We may also use your information to contact you about our own and third-parties' goods and services that may be of interest to you. If you do not want us to use your information in this way, you may opt-out by emailing your request to [hello@woxer.com]. For more information, see Your Privacy Rights below.


    We may use the information we have collected from you to enable us to display advertisements. Even though we may be required to obtain your consent for these this purpose, if you click on or otherwise interact with an advertisement, the advertiser may assume that you meet its target criteria. 


    Disclosure of Your Information.


    We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. 


    We may disclose Personal Information that we collect or that you provide as described in this Privacy Policy, by way of example but not limitation: 


    • to our subsidiaries and affiliates;

    • to contractors, service providers, and other third parties we use to support our business;

    • to a buyer or other successor in the event of a Business Transfer;

    • to fulfill the purpose for which you provide it;

     

    • for any other purpose disclosed by us when you provide the information; and/or

    • with your consent.

    We may also disclose your information:

    • to comply with any court order, law, or legal process, including to respond to any government or regulatory request;

    • to enforce or apply our Terms of Use and other agreements; and/or

    • if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others. 

    We do not currently rent or sell your information to any third parties; however, your information may be sold in the event of a Business Transfer, as discussed above.

     

    Payment Processors 

    At present, we use various payment processors to collect and process transactions completed through our Services. 


    In connection with the services they provide, these payment processors (and their sub-processors) may collect and store your payment information and other Personal Information necessary to process a transaction (e.g., including your name, email, or other points of contact).

    Our service providers that process payments have certified that they are Payment Card Industry Data Security Standard (PCI DSS) compliant, and they have committed contractually to maintain your information in accordance with applicable laws.  

    While payment information (e.g., credit card number, debit card information, etc.) may be transmitted via our Services, we do not store any payment card information entered through our Services. However, we may receive information associated with your payment information (e.g., billing details) to help us do business with you and as required by law (e.g., to confirm there is no fraudulent transaction).

    For more information with respect to payments, please visit our Terms of Use.

    If you use and maintain accounts with online payment providers (e.g., ApplePay, GooglePay, PayPal, etc.), such online payment providers will collect your transaction information. To be clear, online payment provider accounts are created by you, and you should review the terms of use and privacy policies of those online payment providers that you choose.

    Your Privacy Rights.


    While certain comprehensive consumer privacy statutes and regulations may provide individuals with certain rights regarding our use of their information, please note that the Company does not currently meet certain statutory and regulatory thresholds that obligate us to comply with such comprehensive statutes and regulations.


    Nevertheless, to the extent that you may be entitled to certain consumer rights (including, but not limited to, rights of access, modification, deletion, or portability) under such comprehensive consumer privacy statutes and regulations, please contact us. To the extent required by law, we may comply with your request; provided, however, that we may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. To the extent required by law, we will, upon receiving your request, make reasonable efforts to comply with such a request to the extent that such information remains in our possession. Please note that we may not accommodate a request if we believe in good faith that such a request would violate these Terms of Use, any law, or legal requirement; subject the Company to liability; or cause the information to be incorrect. Please note that in response to a request for deletion, we may not be able to delete your information except by also deleting your user account. At the time your information is deleted, we will destroy your Personal Information using reasonable data-destruction practices. 


    We also strive to provide you with choices regarding the information you provide to us. 


    We utilize mechanisms to provide you with the following control over your information.

  • Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies or to alert you when cookies are placed on your device. Please note that if you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.
    • Analytics. We use (or may use) tools in collaboration with third parties to collect information about use of our Services. By way of example but not limitation, Google Analytics™ collects information such as how often users visit our Website, what pages they visit when they do so, and what other sites they used prior to coming to our Website For more information, please visit www.google.com/privacypolicy.html and www.google.com/analytics/tos.html
    • Disclosure of Your Information for Third-Party Advertising. If you do not want us to share your Personal Information with unaffiliated or non-agent third parties for promotional purposes, you can opt-out by emailing your request to hello@woxer.com. 
    • Promotional Offers from the Company. If you do not wish to have your Personal Information used by the Company to promote our own or third parties' products or services, you can opt-out by emailing your request to hello@woxer.com. If we have sent you a promotional email, you may click the unsubscribe button at the bottom of such an email or send an email at hello@woxer.com to request to be omitted from future email distributions. This opt-out does not apply to information provided to the Company as a result of a product purchase, warranty registration, product service experience, or other transactions. 
    • Targeted Advertising. If you do not want us to use information that we collect or that you provide to us to deliver advertisements according to our advertisers' target-audience preferences, you can opt-out by emailing your request to hello@woxer.com

    We do not control third parties' collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI's website.


    California's “Shine the Light” law (Civil Code Section § 1798.83) permits users of our Services that are California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us.

     

    Nevada also provides its residents with a limited right to opt-out of certain personal information sales. Residents who wish to exercise this sale opt-out rights may submit a request to this designated email address: hello@woxer.com  However, please know we do not currently sell data triggering Nevada’s opt-out requirements.


    If you’ve created an account profile page, you can review and change your Personal Information by logging into our Services or sending us an email at hello@woxer.com.

     

    Security of Your Personal Information.


    We have implemented technical and organizational measures designed with the intent to (i) secure your personal information; and (ii) mitigate the risk of accidental loss or unauthorized access, use, alteration, or disclosure of your personal information. Under certain circumstances, these measures may include the pseudonymization (where necessary) and/or encryption of personal information.


    Unfortunately, the transmission of information via the Internet is not completely secure. WHILE WE STRIVE TO USE COMMERCIALLY ACCEPTED MEANS TO PROTECT YOUR PERSONAL INFORMATION, WE CANNOT GUARANTEE ITS ABSOLUTE SECURITY. TO THE FULLEST EXTENT ALLOWED BY LAW, ANY TRANSMISSION OF PERSONAL INFORMATION IS AT YOUR OWN RISK. WE ARE NOT RESPONSIBLE FOR CIRCUMVENTION OF ANY PRIVACY SETTINGS OR SECURITY MEASURES CONTAINED ON OUR SERVICES.


    The safety and security of your information also depends on you

    We urge you to be careful about giving out information in public areas of our Services, such as such as the reviews section of our Website. The information you share in public areas may be viewed by any user of our Services, including our Website.  

    LIMIT PERSONAL INFORMATION:  Please limit the information you provide to us in connection with your use of our Services. Further, we do not need your sensitive personal information (e.g., Social Security number, date of birth, etc.) for any reason. Accordingly, please do not post or share any such information with us. 

    Contact Us.


    To ask questions or comment about this Privacy Policy and our privacy practices, contact us at: 


    Woxer 

    6340 NE 4th Court

    Miami, FL

    33138

    hello@woxer.com